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Archive for the ‘@earlybird exclusive offers’ Category

Twitter Enters the Ecommerce Arena

Thursday, July 8th, 2010

Social networking giant, Twitter, is staking it’s claim in the ecommerce landscape with its @earlybird handle. This newest addition to the platform provides timely discounts for various products to its followers.
Ecommerce just got a little more tweeter. The popular microblogging site just announced its latest advertising model, a dedicated handle that provides timely discounts on […]

Original post by Matt

Shop.Org Reveals What Customers Are Looking for This Holiday Season- Hint: It’s not what you think!

Tuesday, November 10th, 2009

In keeping with holiday traditions Shop.Org published the results of their holiday shopping survey. This year, many retailers and industry experts were hedging their bets that the slow economy would necessitate that retailers use extensive promotional offers to bring in customers and drive sales. What they found, however, was that savings didn’t top the […]

Original post by Kate Pierce

Measureable and Effective Social Media Tactics

Wednesday, October 28th, 2009

Earlier this year eMarketer wrote an article based on MarketingSherpa’s surprising findings concerning social media effectiveness and measurability.
MarketingSherpa’s study asked US Social Media Marketing Professionals to identify the most appropriate marketing uses for social media. Here are the results (in order of effectiveness):

Influence brand reputation
Increase brand awareness
Improve search engine rankings
Increase website traffic
Generate leads
Improve internal […]

Original post by Kate

Online Video Advertising Grows Rapidly

Wednesday, September 23rd, 2009

Spending on online video advertising is still small compared to total online spending and television spending, but last year it grew by 126.5%. According to recent studies, online video advertising spend is expected to continue on its upward trend- increasing by an average of 41% per year over the next five years.
With online video popularity […]

Original post by Kate

Preventing Email Subscribers from Unsubscribing

Wednesday, July 29th, 2009

Give Me Email or Give Me Death
Email is life for many Americans. In fact, recent studies show that 87% of Americans use email as their primary form of online communication. The prevalence of email in our culture may be the driving force behind the approximately 4.4% conversion rate from email marketing reported Unfortunately, these […]

Original post by Kate

PCI Compliance- What Is It and What Does It Mean for Your Business?

Tuesday, March 31st, 2009

Chances are you have heard CISP and PCI DSS thrown around in conversation or seen it referred to in forums or blog posts. But what does it all mean? Hopefully this article will answer the questions you have wondered about but were too afraid to ask.
What Is It?
In 2001 Visa created CISP (Cardholder Information Security […]

Original post by Kate

Kyte.tv goes 16:9 (video showing Opera’s latest now up)

Monday, January 19th, 2009

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Original post by Robert Scoble

Kyte.tv goes 16:9 (video showing Opera’s latest now up)

Monday, January 19th, 2009

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Original post by Robert Scoble

When “Please Visit Our Website” Is All You Need To Drive Online Traffic

Thursday, January 15th, 2009

According to eMarketer recent studies show that more than 40% of children aged 6-11 have visited a website they saw in a commercial after being given the simple instructions, “Please visit our website for more information.” Of those young viewers, 26.5% were between the ages of six and seven, 33.3% were between the ages of […]

Original post by Kate

Selecting the Right Ecommerce Software in 6 Weeks or Less

Monday, January 12th, 2009

There’s still time to sign up for our webinar happening January 21st, 2009: Selecting the Right Ecommerce Software in 6 Weeks or Less with Bill Mirabito, former Forrester Analyst, and Founder and Principal Analyst of B2C Partners.

We’re pleased to have Bill back for another webinar, this time to chat about investment in ecommerce technology in light of the economic downturn and the “4 essential factors that will mean the difference between reward and regret.”

In this one hour webinar, you will learn about Bill Mirabito’s process for identifying the right ecommerce platform and achieving consensus in six weeks or less, including:

• How the economy will accelerate vendor consolidation
• How to build a vendor short list that reflects your business model
• How to organize RFP selection criteria for useful decision making
• How to conduct client reference calls that are candid and insightful
• How to present a recommendation and win the support of stakeholders

There will also be time for your questions.

Selecting the Right Ecommerce Software in 6 Weeks or Less
Wednesday, January 21, 2009 9:00 AM - 10:00 AM PST

If you missed October’s webinar with Bill Mirabito, check out Holiday Wishlist For Ecommerce. You can also follow Bill on Twitter @bmirabito


Next Free Ecommerce Webinar…

Selecting the Right Ecommerce Software in Six Weeks or Less

When: January 21st, 2009 @ 9am PT/12pm ET
Panelists:
Bill Mirabito, Founder and Principal Analyst, B2C Partners
Jason Billingsley, VP Innovation, Elastic Path Software
Register to Attend…


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Tuesday, December 23rd, 2008

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Holiday 2008 Consumer Trend Roundup

Monday, October 27th, 2008

How will the uncertain economy affect consumer spending this holiday season?

Today’s post is a roundup of recent consumer research and forecasts on how much consumers expect to spend, what they’re looking for and where they plan to get it. It’s interesting but not surprising how some results really vary and even contradict each other (e.g. gift cards are hot, gift cards are not).

This research can’t make decisions for you but it might help you think through your customer segments (and personas) and consider how different types of consumers (what motivates them in a tough economy) experience your site/email offers and messaging.

For example, if you are Musician’s Friend and your customer typically buys music supplies for themselves — if gift givers love to give apparel and gift cards, you might market to your existing customer pushing those items along with an incentive like a gift card rebate to use for themselves in the new year.

Will shoppers spend more or less this year?

  • 26% of consumers plan to spend less, 11% expect to spend more, and 63% about the same. “For the first time I am predicting flat to declining sales for the holiday season,” stated Marshal Cohen, chief industry analyst, The NPD Group, Inc. NPD Group Holiday 2008 Survey
  • 59% will spend less, citing food prices (73%), energy prices (69%) the economy (61%) and job uncertainty (18%) as reasons. 11% are still paying off last year’s holiday purchases. Deloitte, October 2008

How important is price?

  • 60% say that lower prices, sales and special values will dictate where they shop (surveyed mid-September before the stock market’s major downturn). NPD Group, September 2008
  • 70% will shop sale items more often and 53% have become less brand loyal in favor of less expensive brands. Morpace, October 2008
  • 73% will shop where they can find the best value for their money. 72% will look for low prices. Convenient location, quality and selection of merchandise, and customer service/experience all ranked lower. Deloitte, October 2008

How important is free shipping?

Free shipping (95%) and sales/specials (83%) top of the list of what influences online gift buying. e-tailing group, October 2008

  • 75% prefer to shop with online retailers that offer free shipping. 58% claim that shipping prices deter them from shopping online. Forrester Research, October 2008

More than 40% of people who abandoned their online shopping carts said they did so because of high shipping costs, according to a recent survey by the online payment company PayPal. Nearly 60% of those polled by BIGresearch said free shipping was a “very important” factor in their decision to shop online. The National Retail Federation’s digital division, Shop.org, says eight out of 10 online retailers offered free shipping during the past two holiday seasons, up from about 60% in 2004.

Source: Despite higher fuel costs, retailers cut shipping rates USA Today, September 2008

What items to shoppers want to give / receive?

“[Sunglasses] are the most sought-after item by young adults and will surely be their most desired gift,” it says–particularly those with large logos. “Sunglasses will be this year’s handbag.” NPD Group, October 2008

Source: Outlook For US Online Holiday Sales, Forrester Research, October 2008

  • Consumer electronics comprise four of the top 10 items on adults’ holiday gift wish lists along with computers, televisions, video game systems and cell phones. Nearly 80% of adults and 84% of teens expressed interest in receiving a consumer electronics product as a gift. 28% of the total holiday budget is being allocated for CE purchases, an increase of 6% from last year’s holiday season. Consumer Electronics Association
  • 66% plan to buy gift cards, the top gift purchase for the 5th straight year, slightly below last year’s 69% but will buy fewer cards on average: 5.3 cards compared to 5.5 in 2007, and will spend $28.43 per card this year vs. $36.18 last year. There’s a trend toward less store/product cards and more gasoline cards than last season. Deloitte, October 2008
  • 24% of consumers plan to increase their spending on gift cards, the restaurant/fast food category outselling all others. 50% consider purchasing a gift card if it comes with a coupon/discount for themselves. Archstone Consulting, October 2008
  • There are few “must-have” gifts this year, compared to last year where many retailers used GPS systems as door-busters. NPD Group Holiday 2008 Survey

Which categories are on the decline?

  • Department stores and retailers of electronics, toys, home improvement supplies, and office supplies are likely to feel the brunt of the economic slowdown as consumers shift their purchases to more value-oriented retailers. Nielsen, October 2008
  • Home improvements and home/holiday furnishings are most likely to decline from last year. Deloitte, October 2008

Will shoppers use the online channel?

  • Online retailers, dollar stores, grocery stores, supercenters, mass merchandisers, and club stores are expected to attract the lion’s share of holiday spending, as consumers seek to minimize the number of shopping trips they make — and find good values. Nielsen, October 2008
  • 49% of adults who shop online four or more times per year, spending at least $500 annually, will buy gifts online, compared with 44% who plan to do so in-store. e-tailing group, October 2008
  • Reasons for shopping online are saving time (88%), locating hard-to-find products (84%), greater selection (83%) avoiding crowds (83%) and saving money (80%). e-tailing group, October 2008
  • Reasons for shopping online: find unique products not available elsewhere (61%), comparison shopping (52%), find the best values and deals (48%), high gas prices (36% vs 22% last year). Forrester Research, October 2008

We’d love to hear your thoughts in the comments - does research like this influence your marketing strategies? Should they just be taken with a grain of salt?

Next Free Ecommerce Webinar…

Dangerous Marketing Ahead: How to Break Bad Habits and Survive a Deep Recession December 10th, 2008 @ 9am PT/12pm ET
Panelists: Jeff Molander, CEO, Molander & Associates, Inc.
Jason Billingsley, VP Innovation, Elastic Path Software
Jonathan Salem Baskin, Entrepreneur, Consultant and Author of the controversial new book, "Branding Only Works on Cattle"
Register to Attend…

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The most underhyped Silicon Valley success: Meebo

Monday, August 4th, 2008

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